The upsell popup offers one of your bundles to a shopper who already has one of that bundle's products in their cart. It is a nudge at the moment of intent, and the offer is always a bundle you built.
Post-purchase offers are a separate feature with a separate setup. See "'Thank You Page' Upsell."
Turning it on
The popup is off on a fresh install. Nothing appears on your storefront until you switch it on, so a store that has never visited this page will never have seen it.
Open the MBC Bundles dashboard.
Find the Upsell tool card and click Set up upsell.
Turn on Enable Upsell Popup.
When the popup appears
The popup only fires when at least one product already in the cart belongs to an active bundle. An empty cart, or a cart holding nothing that appears in any bundle, produces no popup.
That is worth knowing before you go looking for a fault: the feature can be switched on, configured correctly, and still show nothing simply because the test cart has no bundled product in it.
If several products in the cart qualify, the bundles containing those products are the ones offered.
Choosing where it can appear
Four page types, each with its own tick box:
Homepage.
Product page. This one works only with a slider (Ajax) cart. On a theme that sends the shopper to a full cart page instead, the product-page option produces nothing.
Collection page.
Cart page.
Showing it more than once
Left alone, the popup appears once and does not come back. Multiple appearances changes that.
Number of additional appearances. How many extra times the popup may show. The default is 0, which is why a single appearance is the out-of-the-box behaviour.
Interval. The gap between appearances, in seconds. The default is 10.
Styling it
The popup's title is styled in Widget customization, alongside the rest of the widget's design settings.
Need help?
If you have any questions, please contact our support team.
📩 Reach out via live chat, or email [email protected].